Shipping policy

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Legal notice / Impressum

Tobias Schübbe
Sole trader trading as DeGest-Studio

Ludwigsthaler Str. 7
66459 Kirkel
Deutschland

Email: contact@degest-studio.com

Telephone: +49 151 72516459

VAT identification number: DE316331115

No German VAT is charged under the German small-business exemption (§ 19 UStG).

LUCID registration number (German Packaging Act): DE2419952642426

Dispute resolution: We are not obligated and are not willing to participate in dispute resolution proceedings before a consumer arbitration board within the meaning of the German Consumer Dispute Resolution Act (VSBG).

Shipping & delivery

Orders ship from Germany.

Order processing

Orders are processed within 24–48 hours, every day including weekends. This processing time is additional to the transit times below.

Shipping & delivery
Destination	Standard shipping	Free from	Transit after dispatch
Germany	4.99 EUR	50.00 EUR	3–5 business days
Other EU member states	6.99 EUR	75.00 EUR	3–5 business days
Switzerland, United Kingdom and United States	9.99 EUR	99.00 EUR	5–8 business days

All shipping charges shown here are in EUR.

Shipping providers

Depending on the shipment, we use DHL, Post, Hermes, FedEx or UPS.

We deliver to the destinations listed above.

Customs & import charges

For deliveries outside the EU, including Switzerland, the United Kingdom and the United States, the buyer bears any applicable customs duties and import taxes where legally permitted. Unless expressly included and collected at checkout, these charges are additional to product prices and shipping. Amounts and collection procedures depend on the destination and shipping arrangements. Mandatory consumer rights remain unaffected.

Returns & withdrawal

We do not offer an additional voluntary return right. Any statutory consumer withdrawal rights and mandatory rights concerning defective goods remain unaffected.

Return shipping after withdrawal

Where a statutory consumer withdrawal right applies and you have been informed accordingly, you bear the direct cost of returning the goods. You arrange return shipping yourself and purchase the necessary postage or shipping label. We do not provide a prepaid return label.

This cost arrangement concerns withdrawal and does not automatically apply to justified complaints about defective goods. Mandatory consumer rights remain unaffected.

Return address

DeGest-Studio
Ludwigsthaler Str. 7
66459 Kirkel
Deutschland

Standard engraved designs

The tags are supplied in pre-made standard designs. A choice between these designs is not treated as a blanket exclusion of statutory withdrawal rights.

To notify us of a withdrawal or ask about a return, contact contact@degest-studio.com.

Full withdrawal instructions and model form